蘑菇短视频

Theme:

Leadership & Management

Category:

People Management

Course overview:

This is a highly interactive course which focuses on how to communicate effectively in line with the 蘑菇短视频 values.

Participants will practise the core skills that underpin effective communication: powerful questioning, focused listening and confidently sharing your message.

Learning outcomes:

By the end of the session you will (be able to):.

- Clarify what constitutes effective communication - how to recognise it and how to demonstrate it.

- Build trust, explore the trust equation and develop an action plan for maximising trust.

- Practice the key skills of listening, questioning and showing empathy.

- Examine a real-life situation that has been challenging and to construct and practice a more assertive approach to achieving your outcome.

- Build credibility, assertiveness and confidence.

Audience:

This course is aimed at managers who are following either Pathway 1 (Essentials) or Pathway 2 (Practitioner) within our People Management Development programmes.

Delegates will be looking to grow their management skills.

You may be new to a management role, or have a few years of experience but with limited formal training.

Pre-work Requisites:

Delegates will be provided with pre-reading and/or activities prior to the session.

Presenter(s):

Anne Fogarty, Senior Consultant, Centre 4 Learning.

Course Administration:

This course is administered by People Development; please contact peopledevelopment@exeter.ac.uk if you require further details.

Duration:

3 hours.

Please add yourself to the waiting list and we will contact you once dates are available.